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"Wickedly smart"
"Mary Ann O’Brien is a unique talent in that she’s not only wickedly smart, but she’s also a deeply caring and spiritually aware person. In Ask and Deliver, she demonstrates that listening to your customers is not only the right thing to do for your business, but it’s also just the right thing to do, period."
- Ted Waitt,
Co-Founder of Gateway, Inc.
"Passionate and invested"
"OBI’s been such a great partner. Mary Ann and her team are passionate and invested. We couldn’t have gotten to where we are without them."
- Anthony Modano,
CMO of NomiHealth
"More than a decade together"
"After more than a decade working alongside her, I can say with confidence that Mary Ann O'Brien knows this, has proven it, and given businesses a tool to put (and keep) their customer at the heart of their operations."
- Nicole Schmoll,
CEO and Founder of InkHarmony
We’ve had the privilege of working with some of the nation’s most respected companies and organizations.
Here are just a few:
As the founder and CEO of OBI Creative, Mary Ann O’Brien, known as 'The Mother of Modern Marketing,' has helped numerous companies build strong customer relationships and achieve remarkable growth. In her new book, she shares the story behind her groundbreaking O’Brien Voice of Customer (O.VoC) Study, a tool that helps businesses understand what their customers truly want. Through real client case studies, the book reveals how seeing through the customers' eyes can expose hidden weaknesses, highlight strengths, and drive explosive growth.
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